Product Care

CARE

At Tom Schneider, your furniture is made with passion and is produced to the highest quality. Each piece is carefully handcrafted using the finest materials from around the world to achieve the perfect, curved finish. While they’re low-maintenance, we’ve got some tips to help you keep your furniture looking great for years to come.

Wooden furniture | Wood is a natural and wonderful material. Our natural wood veneers are responsibly sourced and no two pieces are the same, which adds to the uniqueness and beauty of your furniture. While we make every effort to match all products, it must be appreciated that by using real wood there will always be a variance in tone, grain and markings, which is testament to its origin as a tree.

Wood care | Natural woods mature over time so to avoid noticeable colour differences we recommend exposing table leaves and moving ornaments regularly.

All wooden products should be protected from intense sunlight to avoid bleaching and furniture should not be placed too close to heat sources such as radiators, as this could damage the finish.

We use high-quality lacquer to create a durable surface for our wooden furniture. However, in active households, wooden surfaces remain susceptible to scratches from everyday use. To shield your pieces from dents and abrasions, we recommend using placemats and applying soft felt pads to the bottom of any objects placed on the wood. Taking these small steps will ensure your furniture remains beautiful for years to come. In the event that your furniture becomes scratched or marked during use, a professional furniture polisher will be able to restore the affected area.

Use a duster or very lightly dampened cloth to clean the wooden surfaces of your furniture, taking care not to leave it wet. To add a sheen we recommend using natural wax based polishes. However, household polishes such as Pledge or Mr Sheen etc can also be used.

Glass | Our tempered glass tops and shelves are toughened and tested to UK and European industry standards. It is physically and thermally stronger than regular glass however this does not make it impervious to scratches. The toughening process creates a strain pattern which can look like waviness in the glass when viewed from certain angles, and should not be considered a flaw. In the event that the glass is accidentally broken, it will shatter relatively safely into small clusters.

Please note that glass is susceptible to scratches and must be protected from any sharp or abrasive items when in use. We suggest cleaning glass tops with a glass cleaning agent and a microfibre cloth. After successful delivery, glass is not covered by our extended guarantee. Tom Schneider cannot be held responsible for any damage to glass after delivery has taken place.

Small parts | Our small parts sometimes need replacing following a move or redecoration. We can supply shelf pegs that hold up glass and silicone pads which support glass tops. These can be purchased on our website.

Upholstery | Chic, soft and luxurious, our wide selection of fabrics and leathers encompass natural and synthetic fibres and offers you an assortment of colours and textures to choose from. See more details below.

Fabrics | Our premium fabric selections offer a multitude of upholstery options in a variety of finishes, each carefully selected for their quality, durability and of course, for how beautifully they complement our woods. Whether you’ve chosen a textured design or a glamorous velvety finish, you’re welcome to get in touch with us for any advice you may need when caring for your upholstery.

Leathers | We offer a leather range of the highest quality from one of the UK’s leading suppliers. Our leathers are natural, and much like our own skin, it breathes, is warm and each hide displays unique, individual characteristics such as scars and growth lines. These marks are not defects, but inherent features of high quality, natural leather that are a testament to its origin.

Cleaning Recommendations:

Our collection offers an extensive range of upholstery options, encompassing various fabric and leather ranges. Each material has a unique composition and will need specific care for everyday cleaning. Please see below the specific care instructions and technical details relevant to your chosen material. This ensures that the maintenance routine is precisely tailored to the unique characteristics of the fabric or leather on your individual seating piece.

(Should you have any doubts due to the wide variety of fabrics and leathers available, we recommend hiring a professional upholstery cleaning service)

FABRICS | Grace, Stella, Megan

Routine Maintenance

Vacuuming: Use a vacuum cleaner with a soft upholstery brush attachment at low suction once a week. This prevents dust and abrasive particles from becoming embedded in the fibres.
Fabric Refresh: Occasionally wipe the entire surface with a clean, lint-free cloth dampened with lukewarm water to maintain freshness.

Spot Cleaning

Liquid Spills: Blot immediately with a clean, dry, lint-free cloth; do not rub, as this may push the liquid into the foam padding.
Soapy Solution: For stubborn marks, use a 2% solution of pH-neutral mild detergent mixed with lukewarm water. Apply only the foam (suds) with a soft cloth to avoid over-saturating the interior padding.
Rinsing: Use a separate damp cloth with plain water to remove soap residue, then blot dry with a towel.

Megan Velvet Special Care

Pile Restoration: If pressure marks appear or the pile becomes flattened, use a handheld steamer or the steam setting on an iron - without touching the fabric - while brushing against the grain with a soft bristle brush.
Brushing: Regularly brush the velvet in the direction of the nap to maintain its uniform appearance.

LEATHERS | Fjord, Sierra

Fjord (Faux Leather)

Fjord is a synthetic material and should be treated as a wipeable surface.

Cleaning: Wipe with a soft cloth and lukewarm, pH-neutral soapy water.
Prohibitions: Avoid harsh solvents or chemical cleaners. Alcohol-based cleaners may be used sparingly if wiped off immediately with a damp cloth.
Immediate Action: Stains from ink, wine, or oil must be removed instantly to prevent permanent pigment migration.

Sierra (Authentic Leathers)

The Sierra range is a pigmented (protected) leather, making it highly suitable for fixed upholstery.

Dusting: Use a soft, dry microfiber cloth weekly to remove surface dust.
Damp Cleaning: For deeper cleaning, use a microfiber cloth dampened with a solution of water and mild, non-detergent soap. Always dry the surface thoroughly with a separate dry cloth afterward.
Conditioning: To prevent the leather from drying out or cracking near heat sources, apply a professional leather conditioner (free of wax or silicone) once or twice a year.

General Protective Measures

Sunlight: Position all upholstered pieces away from direct windows, as UV exposure causes colour fading in fabrics and can cause leather to warp or crack.
Heat: Maintain a minimum distance from radiators or fireplaces to protect the adhesives and internal foam.
Professional Cleaning: It is recommended to have a professional upholstery cleaning service perform a deep on-site clean every 12 to 18 months

For further information, questions or concerns regarding furniture care please email us contact@tomschneider.co.uk